National Health Service

Get your SNS User Number

Access the Portuguese National Health Service — family doctor, ER, appointments and subsidised medicines. We handle the full request.

From €100 · VAT included

Talk to us

What the User Number is

The User Number identifies you in the Portuguese National Health Service. With it you get access to an assigned family doctor, appointments at the health centre, hospital ER, vaccination and medicines subsidised by the State.

Enrolment is mandatory for regular residents in Portugal. Even EU citizens need a User Number to access the SNS without using the European Health Insurance Card.

Official source

National Health Service (SNS)

https://www.sns.gov.pt/

How it works

Three steps, no in-person visits

1. Fill the form

Personal details, address in Portugal and proof of legal residence.

2. We submit

Official request to the regional health authority for your address.

3. You get the number

User Number assigned in 5 to 15 working days, depending on the region.

What you need

  • Passport or ID card

    Valid identification

  • Proof of address in Portugal

    Rental contract, deed, or local council attestation

  • Legal residence document

    Visa, residence permit, or EU card

Price and timeline

€100VAT incl.

5 to 15 working days

  • Documentation analysis
  • Submission to the regional health authority
  • Process follow-up
  • User Number delivered by email
  • Support for family doctor assignment

Frequently asked questions

  • Who is entitled to a User Number?
    Anyone with legal residence in Portugal. Includes EU citizens and non-EU citizens with visa/residence permit.
  • Can I request before having a permanent address?
    You need at least one proof of address — it can be a temporary rental or a local council attestation. Without an address we cannot submit.
  • How long until I have a family doctor?
    The number is assigned quickly. A family doctor may take weeks or months depending on your area's health centre capacity. We help with follow-up.
  • I have the European Health Card. Do I need a User Number?
    The European card covers temporary care. To reside in Portugal and have an assigned doctor, you need a User Number.
  • Is the number the same for life?
    Yes. It is a unique lifetime identifier in the SNS.

Access the SNS today

No health-centre visit, no queues. Start your request now.

See other services